Yellow Office Chair - Smiths
Call Us: (707) 287-9859
DIMENSIONS : | 27.6" W x 29.5" D x 35.8~38.2" H |
MATERIALS : | Faux Leather 100% Polyurethane, Plywood, Powder Coated Steel, Powder Coated Aluminum Alloy |
ASSEMBLY : | Yes |
Concierge | No, Curbside delivery only |
Assembly Instructions
Warranty and Returns - Zuo
ZUO Return Policy
• We will accept the return of any UNOPENED PRODUCT with a +30%
RESTOCKING FEE within 30 days of the invoice date for credit towards your
account.
• All returns require a RETURN AUTHORIZATION TICKET from Zuo Modern. The
warehouse will refuse any returns without this ticket.
• We DO NOT provide payment for RETURN SHIPPING except for defects or order
processing irregularities.
Return Instructions
1. Please call Zuo Modern at 510-877-4087 for RETURN MERCHANISE
AUTHORIZATION (RMA) number.
2. Once you get a RMA #, fill out the Return Authorization Form and fax it to 510-667-
0020 or email it to your assigned customer service representative.
3. All Zuo Modern products are sealed with a logo tape. The tape must be INTACT to
be considered an unopened return or exchange.
4. If the return is an exchange for damaged merchandise, Zuo Modern will issue a UPS
CALL TAG. Otherwise the retailer or end user is responsible for all return shipping
with the RMA.
5. Credit towards your account will occur as soon as product is received and
immediately inspected by Zuo Modern.
ZUO Warranty Policy
Warranty Information
Zuo Modern offers a 1 Year Structural Limited Warranty on all our products
Zuo is proud to offer all our items for use in any application. We do not differentiate
between residential or contract/commercial usage.
All our Zuo items are sold and guaranteed with a limited 1-year structural warranty.
Should your item ever have warranty issues please contact us with more details.
Service and Guarantee
Zuo Modern is proud to offer the highest quality and standards for all our products and
stands behind our manufacturing. All our Zuo items are sold and guaranteed with a
limited 1-year structural warranty against manufacturing defects. Should your item ever
have warranty issues please contact us with more details. ZUO provide full parts,
stocked in our warehouse for products that arrive with missing or broken parts. Simply send email with images for verification.
Flammability requirements: CA-117
All our ZUO items containing foam meet California Law for the Requirements, Testing,
Flame Retardant Certifications and Resilient Filling Material requirements for CA-117
law.
Cleaning Instructions
Vinyl or Leatherette Care & Cleaning Instructions
To clean, wipe with a soft damp cloth. Vacuum crevices regularly. We recommend any
non-commercial vinyl cleaner to remove spots.